Frequently Asked Questions
Everything you need to know about our GPU infrastructure platform
General
What is GPU-as-a-Service?
GPU-as-a-Service (GPUaaS) provides dedicated NVIDIA GPU infrastructure with managed hosting. You get dedicated GPU capacity without purchasing and maintaining your own hardware. Unlike traditional cloud GPUs that are shared and billed by the hour, our GPUs are dedicated exclusively to your workload with fixed monthly pricing.
Are GPUs truly dedicated to my workload?
Yes. Every GPU we provision is dedicated exclusively to your environment. There is no oversubscription, no resource sharing with other customers, and no performance throttling. When you rent 8 GPUs, you get 100% of those 8 GPUs' capacity 24/7.
How quickly can GPU capacity be deployed?
Standard configurations (Starter, Professional, Team packages) are typically deployed within 24-48 hours of contract signing. Custom configurations (Dedicated Node, Private Cluster) may require 5-10 business days depending on hardware availability and network setup requirements.
What support is included?
All packages include infrastructure support covering hardware, network, storage, and platform issues. Starter tier gets email support (24h response), Professional gets priority support (4h response), Team and above get 24/7 premium support with 1h response times and dedicated account management.
Can I scale my environment?
Yes. You can scale up immediately by upgrading to a higher tier. Scaling down requires 30 days notice and may adjust your contract term. We work with you to plan migrations with zero downtime.
Still Have Questions?
Our team is here to help. Get in touch to discuss your specific requirements.